Let our ‘Sales Progression’ team take the strain! One sale is never the same as the next and, for a variety of reasons, it is very often a highly stressful time for buyers and sellers. At Homes we understand the pressures on our customers during this transient period and we have established our in-house sales Progression team to take away much of the pressure here. Covering all Homes branches from a central office, their sole focus is to keep abreast of every step in the transaction process.
Once our Sales team has negotiated an acceptable offer for a property, this is where the Progression team comes in. They will immediately establish clear lines of communication with the relevant external contacts involved in the sales process i.e. solicitors, surveyors, financiers etc. and then push forward on all aspects wherever they can, keeping you informed throughout.
It’s also very important for them to fully understand your specific move requirements, so they can ensure that your sale reaches exchange and then on to completion, with minimum stress and at a timescale to suit you. Managing chains of dependent sellers and buyers is one of the hardest things to do and it’s usually the most disruptive part of any sale or purchase - they are experts at this!
Headed up by Liana, she and Sue are the bedrock of the Progression team – so talk to your local office about this great service and how it will materially benefit your sale or purchase through Homes.
Quotes from customers about Homes Sales Progression –
“From the very second I spoke with Sue in Sales Progression she made me feel so at ease. I am a young first time buyer with absolutely no clue in the process of buying. Sue has been so patient and has helped me through the process as has been so efficient and cared for my every need. I am so grateful for her incredible service and making things possible.” (Ms L – Buyer)
“I was very impressed with the Sales Progression at Homes who have a very good ‘can do’ attitude and knowledge of the business to mediate between buyers, sellers and solicitors which is an ever increasing requirement to get a sale through to completion.” (Local house builder – Seller)
“We were very impressed with the service we received throughout the purchase process. The Sales Progression team were superstars and kept us up to date at all times. We hadn't purchased a property for 15+ years and they provided really useful information and guidance on what to expect and when.” (Mrs S – Buyer)
“I can only praise the service I have received throughout the whole process and being kept so well informed by the Progression team. They have such a good attitude and nothing has been too much trouble for them. I would not hesitate to recommend them to any potential buyer or seller.” (Mr G – Seller 2017)
Head of Sales Progression
Heading up Homes’ Sales Progression Department, it’s Liana and her team who deal with all the conveyancing aspects of our client’s sales and purchases. Having joined Homes in 2012, and managed the ...Contact Liana Marlow
Sue Marshall, has been in our Sales Progression team since it was first established back in 2013. Her prime focus is liaising between all the main parties involved in all our property transactions,...Contact Sue Marshall
Hannah joined the Sales progression team in 2018 from a ‘front-line’ role in the busy NHS, where the fast-paced environment provided her with great communications skills and an organised and calm a...Contact Hannah Ross